How May We Assist You Today?

Your Professional PA

Answering Your Calls

24 Hours A Day

Your First Class Personal Assistant

We Answer All Calls With A Smile

We Answer Your Calls Better Than Anyone Else!

Welcome To

Your Professional PA

We are an established professional UK based company providing comprehensive telephone answering and virtual reception services to SME and Corporate sized businesses 24 hours a day, 365 days a year.

Hi I'm Nikki
Hi I'm Nikki
Hi I'm Nikki

We'll Answer Your Calls, Transfer And Take A Detailed Message Whenever You Need Us To!

Message Taking

We answer in your company name and take a simple message.

Switchboard

We will transfer calls to you and your team and take a message.

Holiday Cover

We can provide short -term cover for just 7-14 days whilst your away. 

Overflow

We'll answer your calls whilst your existing teams are engaged on calls.

Listen To How We Answer Our Calls

We Are Trusted By Thousands Of Businesses

Our stats record the number of calls we are answering. The display will show every time a member of our team answers a call on behalf of one of our clients.

 

THE

TEAM

Our Company

Why Choose Us

Your Professional PA is a family run, independently owned business established in 2012 with the mission to become the UK's leading 24/7 personal telephone answering service. All staff who join us under go's training where each programme is designed in house, we do not take on temporary or part-time workers, all directors within our business have continued involvement with clients and the day to day running of the business. We work with small to medium sized businesses including large blue chip companies providing bespoke call handling solutions tailored to there requirements.

Each client is allocated a dedicated personal PA who will provide a professional front of house service to your customers. We understand our prices may not be the cheapest but each package is transparent and we provide the best service as we stand out from our competitors with our excellent Customer Service and lasting business relationships we form with each one of our clients personally.

We look forward to welcoming you as a client.

Sam Richards

Founder & Managing Director - Your Professional PA

  • Facebook
  • Twitter
  • YouTube
  • Pinterest
  • Tumblr Social Icon
  • Instagram

Our team of experienced dedicated PA's will professionally answer your calls in your company name, transferring calls directly to you and your team providing call screening or taking a message.

What ever service you need weather it be managing your online diary, processing a customer order or taking a payment to managing your emergency escalation call outs, we have the solution for you.

See How We Are Supporting Businesses Through COVID-19 

Call Plans For Small Businesses

Each client is allocated their very own dedicated PA and Account Manager. Your PA will answer your calls in your company name patching callers through to you and your staff members by allocating your calls to your team.

 

Your PA works in a small dedicated team all of whom will be fully briefed on your business allowing them to answer in confidences. Your PA will get to know your business and regular callers as your calls will be answered by the same PA not a random person. Your Account Manager will ensure you are always receiving the highest level of service.

Speak To A Telephone Answering Expert

Switchboard

We can provide a fully outsourced services for businesses with high call volumes.

Customer Service

We can access your own systems and place orders, take payments and track customer deliveries.

Appointments

We can manage your online diary booking appointments for any type of business.

Message Taking

We'll provide a simple message taking service where we obtain 4 pieces of information of the caller.

Request A Call Back - We'll Call You Back Within 1 Hour

INTRODUCING VIRTUAL NUMBERS FROM YPPA

Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Weather you are looking for a standard or more memorable number to project a more professional image to advertise on your website and business stationery we have the perfect number for you. Give us a call today to reserve your number.

0333 567 1250

Copyright © 2012-2020 l Your Professional PA Limited

  • Facebook - White Circle
  • LinkedIn - White Circle
  • Twitter - White Circle