What's Your Plan For When An Emergency Stikes?
Your Professional PA's dedicated disaster recovery line supports businesses with their calls in the event of an emergency. Do you need to be able to communicate with your customers on a daily basics? have you thought about what your plan would be?
Businesses all over the UK can have a dedicated line set up with call handling scripts written ready to be used in the event phone lines go down or staff are unable to attend work for any reason.
Should you need to divert your calls to us simply contact your telephone provider or if you have remote access simply put your diverts on, it is also possible for your Account Manager to arrange for the diverts to be switched on ready for our team to answer and handle your calls according to your instructions.
Telephone answering
Whatever answering service you need we have the solution for you, tailored to your business.
Virtual Receptionist
Our virtual receptionist service is ideal if you just want us to transfer calls & take a message.
24/7 Call Answering
Our team will answer your calls 24 hours a day, 7 days a weeks, 365 days a year.
business continuity
We'll keep your business going when disaster strikes ensuring business continuity.
How Do I Get Started With Your Professional PA?
Step One - Speak To Us
Speak to one of our sales team today and tell us about your business and what your call handling requirements are. We will then provide you with a bespoke quote tailored to your needs and requirements.
Step Two - Service Set Up
If you are happy and wish to proceed, simple provide us with details of your company including any staff members. We're start to build your account and screens to allow our PA's to answer and handle your calls.
Step Three - Services Live
Once we have setup your service, we're then provide you with a standard 01753 divert number to allow you to divert your existing lines and telephone numbers to. Our team are then ready to handle your calls.
DEDICATED DISASTER RECOVERY LINES
Our PA's will take messages passing details of calls onto you and your staff members via email, text or fax. All messages are sent in real time, if needed we can also patch callers through to your staff's mobiles or home phone's. You can be confident that our team of experienced professional PA's will always provide a personal service to your callers and the highest possible service. All calls will be answered promptly in your company name within 10 seconds, callers will be unaware of the situation thinking we are based in your own offices.
We Are Trusted By Thousands Of UK Businesses
99.10%
Answer Rate
2.30
Ring Time
98%
Call Quality
Our success speaks volumes and demonstrates why we are the number one choice for businesses telephone answering needs. We publish our call stats showing how well our call handling teams are preforming each day.
Guarantee
Here at YPPA, we guarantee:
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To answer your calls within 3-6 rings.
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Accuracy of all telephone messages.
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To always answer in your company name.
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To never outsource your telephone calls.
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No hidden fees or charges.
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30 days notice to cancel your service.
If we fail, we'll answer your
calls FREE for one month*
We Look After Your Customers How You Would
NUMBERS FOR YOUR NEW ANSWERING SERVICES
Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Whether you require a standard divert number as you simply wish to divert your existing lines and numbers to or you want a more professional one to advertise on your website and business stationery we have the perfect number for you.