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Emergency Response

Your very own dedicated team of PA's answering in your company name.

We're Manage Your Emergency Call Out's

Your Professional PA's 24 hour response lines are suited to all types of businesses small, medium and large, who require members of staff always to be on hand for those out of hours support calls. We provide a rapid response, coordination and deployment of your mobile workforce through your escalation procedures. Our service is used by many and include:

 

 

Outsourcing your help desk to us will ensure no more missed calls knowing each one is being handled quickly and professionally day or night, by our specialist trained team of PA's that are skilled to respond on behalf of a variety of businesses and situations.

Maintenance and security companies, IT support, electrical, gas and mobile engineers, plumbers, locksmiths and more...

Telephone answering

Whatever answering service you need we have the solution for you, tailored to your business.

Virtual Receptionist

Our virtual receptionist service is ideal if you just want us to transfer calls & take a message.

24/7 Call Answering

Our team will answer your calls 24 hours a day, 7 days a weeks, 365 days a year.

business continuity

We'll keep your business going when disaster strikes ensuring business continuity.

We Are Trusted By Thousands Of Businesses

Our system records the number of calls we answer in a 24 hour period. The display will show every time a member of our team answers a call on behalf of one of our clients.

REST ASSURED WE'RE ALWAYS ON HAND 24/7

Your Professional PA currently supports a number of corporate businesses with 24 hour emergency call handling, including housing associations and public sector departments requiring assistance with large call volumes. We ensure all your calls are answered within 10 seconds. (3-6 Rings)

How Our Service Works

Step One - Speak To Us

Speak to one of our sales team today and tell us about your business and what your call handling requirements are. We will then provide you with a bespoke quote tailored to your needs and requirements.

Step Two - Service Set Up

If you are happy and wish to proceed, simple provide us with details of your company including any staff members. We're start to build your account and screens to allow our PA's to answer and handle your calls.

Step Three - Services Live

Once we have setup your service, we're then provide you with a standard 01753 divert number to allow you to divert your existing lines and telephone numbers to. Our team are then ready to handle your calls.

Our 6 Point Service Guarantee

Guarantee

Here at YPPA, we guarantee:

  • To answer your calls within 3-6 rings.

  • Accuracy of all telephone messages.

  • To always answer in your company name.

  • To never outsource your telephone calls.

  • No hidden fees or charges.

  • 30 days notice to cancel your service.

If we fail, we'll answer your

calls FREE for one month*

Why Choose Your Professional PA?

ABOUT US

Trading since 2012, we serve UK businesses.

DEDICATED TEAM

Your have your own dedicated team of PA'S (no more than 4).

OPENING HOURS

We operate our call answering services 24/7. We never shut!

DEDICATED NUMBER

We'll provide you with a dedicated divert number.

UK BASED

Based here in Berkshire, we promise to never outsource calls.

MESSAGE OPTIONS

We can either send messages to you via email, SMS text or fax.

NUMBERS FOR YOUR NEW ANSWERING SERVICE

Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Whether you require a standard divert number as you simply wish to divert your existing lines and numbers to or you want a more professional one to advertise on your website and business stationery we have the perfect number for you.

0333 567 1250

Copyright © 2020 l Your Professional PA Limited

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