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Message Taking

Your very own dedicated team of PA's answering in your company name.

We're Take Detailed Messages 

Your Professional PA provides first class message taking to a number of businesses by obtaining callers details, for example we capture name, company, telephone number and an accurate message. Details of the call is then sent to you via email or text, we can even fax the message to you, all we need to know is how you would like us to greet your calls, for example:


Your PA's will follow your scripts and obtain the callers information on your behalf and forward the details onto you which then allows you to follow up at a time that suites you. We understand first impressions count, answering the phone is what we do best, your callers will never think you have outsourced your call handling, but we are based in your very own offices. Each caller will receive personal attention each and every time they call, where calls will be answered within 10 seconds.

Good Morning, ABC Limited, How Can I Help You?

Telephone Answering

Each telephone answering service we provide is tailored to your exact requirements.

Virtual Receptionist

Our virtual receptionist service is ideal if you just want us to transfer calls & take a message.

24/7 Call Answering

Our team will answer your calls 24 hours a day, 7 days a weeks, 365 days a year.

Business Continuity

We'll keep your business going when disaster strikes ensuring business continuity.

We Are Trusted By Thousands Of Businesses

Our system records the number of calls we answer in a 24 hour period. The display will show every time a member of our team answers a call on behalf of one of our clients.


Each client is allocated a dedicated PA answering your calls in your company name. Your PA will become part of your business getting to know your business set-up and regular callers, rest assured your calls will be answered promptly in a professional manner at all times. You will also be allocated an Account Manager who will manage your account ensuring you are always receiving the highest level of service and who is always on hand to assist with account and script changes.

How Our Service Works

Step One - Speak To Us

Speak to one of our sales team today and tell us about your business and what your call handling requirements are. We will then provide you with a bespoke quote tailored to your needs and requirements.

Step Two - Service Set Up

If you are happy and wish to proceed, simple provide us with details of your company including any staff members. We're start to build your account and screens to allow our PA's to answer and handle your calls.

Step Three - Services Live

Once we have setup your service, we're then provide you with a standard 01753 divert number to allow you to divert your existing lines and telephone numbers to. Our team are then ready to handle your calls.

Our 6 Point Service Guarantee


Here at YPPA, we guarantee:

  • To answer your calls within 3-6 rings.

  • Accuracy of all telephone messages.

  • To always answer in your company name.

  • To never outsource your telephone calls.

  • No hidden fees or charges.

  • 30 days notice to cancel your service.

If we fail, we'll answer your

calls FREE for one month*

Why Choose Your Professional PA?


Trading since 2012, we serve UK businesses.


Your have your own dedicated team of PA'S (no more than 4).


We operate our call answering services 24/7. We never shut!


We'll provide you with a dedicated divert number.


Based here in Berkshire, we promise to never outsource calls.


We can either send messages to you via email, SMS text or fax.


Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Whether you require a standard divert number as you simply wish to divert your existing lines and numbers to or you want a more professional one to advertise on your website and business stationery we have the perfect number for you.

0333 567 1250

Copyright © 2020 l Your Professional PA Limited

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