We're Allocate Your Calls To Your Staff Members
Your Professional PA can provide your business with a fully outsourced switchboard and virtual reception service where our PA's can take all of your calls or just when your lines are busy. Many businesses choose Your Professional PA to improve service levels and to reduce overheads with salaries, floor space and equipment.
We understand how important your calls are to your business, this is why we take care when dealing with them ensuring we obtain the correct information from every caller and each message we send is detailed.
We understand you need a company that you can trust to deliver the highest level of service to your customers, the Your Professional PA service is the ideal solution for your business. Your allocated PA will get to know your business and regular callers, your PA can also give out product and pricing information acting as your front desk.
Telephone Answering
Whatever answering service you need we have the solution for you, tailored to your business.
Virtual Receptionist
Our virtual receptionist service is ideal if you just want us to transfer calls & take a message.
24/7 Call Answering
Our team will answer your calls 24 hours a day, 7 days a weeks, 365 days a year.
Business Continuity
We'll keep your business going when disaster strikes ensuring business continuity.
How Do I Get Started With Your Professional PA?
Step One - Speak To Us
Speak to one of our sales team today and tell us about your business and what your call handling requirements are. We will then provide you with a bespoke quote tailored to your needs and requirements.
Step Two - Service Set Up
If you are happy and wish to proceed, simple provide us with details of your company including any staff member. We're start to build your account and screens to allow our PA's to answer and handle your calls.
Step Three - Services Live
Once we have setup your service, we're then provide you with a standard 01753 divert number to allow you to divert your existing lines and telephone numbers to. Our team are then ready to handle your calls.
WE'RE MORE THAN JUST AN ANSWERING SERVICE
In addition to taking a message we will also patch important calls through to your staff members direct dials and mobiles, remember you can change the way we handle your calls daily giving you complete control of when we answer and handle your calls by setting your diverts.
You can rest assured knowing your calls are being handled professionally and answered within 10 seconds.
We Are Trusted By Thousands Of UK Businesses
99.10%
Answer Rate
2.30
Ring Time
98%
Call Quality
Our success speaks volumes and demonstrates why we are the number one choice for businesses telephone answering needs. We publish our call stats showing how well our call handling teams are preforming each day.
Guarantee
Here at YPPA, we guarantee:
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To answer your calls within 3-6 rings.
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Accuracy of all telephone messages.
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To always answer in your company name.
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To never outsource your telephone calls.
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No hidden fees or charges.
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30 days notice to cancel your service.
If we fail, we'll answer your
calls FREE for one month*
We Look After Your Customers Like You Would
NUMBERS FOR YOUR NEW ANSWERING SERVICE
Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Whether you require a standard divert number as you simply wish to divert your existing lines and numbers to or you want a more professional one to advertise on your website and business stationery we have the perfect number for you.