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Telephone Answering

Your very own dedicated team of PA's answering in your company name.

We Ensure You Never Miss Another Call!

Your Professional PA provides dedicated telephone answering services to SME and Corporate sized businesses. We can handle your calls however you wish answering in your company name during office hours or just in the evenings and at weekends, providing a personalised voice mail service for those after hours calls. A 24/7 service can be provided should you require it.


We are not a typical call centre, we ensure each call is handled professionally and all the required information is obtained from the caller, by repeating telephone numbers and confirming spelling we ensure a detailed message is sent to you. Whether you require a basic message taking or a fully outsourced switchboard service we have the solution that's right for your business.

Telephone Answering

Whatever answering service you need we have the solution for you, tailored to your business.

Virtual Receptionist

Our virtual receptionist service is ideal if you just want us to transfer calls & take a message.

24/7 Call Answering

Our team will answer your calls 24 hours a day, 7 days a weeks, 365 days a year.

Business Continuity

We'll keep your business going when disaster strikes ensuring business continuity.

We Are Trusted By Thousands Of Businesses

Our system records the number of calls we answer in a 24 hour period. The display will show every time a member of our team answers a call on behalf of one of our clients.


What is your current set-up, what happens when you leave the office, take a break or go on holiday? did you know research shows 80% of callers will not call back after hearing an answer phone message. Are your calls currently set to go to voice mail? are you losing sales? well why not stop this from happening by setting up a dedicated telephone answering service from Your Professional PA. By signing up and using our service it will ensure you never miss an important business call or sales opportunity again, with a free trial and monthly rolling agreement there is no risk and your new service can be live within 1 hour.

How Our Service Works

Step One - Speak To Us

Speak to one of our sales team today and tell us about your business and what your call handling requirements are. We will then provide you with a bespoke quote tailored to your needs and requirements.

Step Two - Service Set Up

If you are happy and wish to proceed, simple provide us with details of your company including any staff members. We're start to build your account and screens to allow our PA's to answer and handle your calls.

Step Three - Services Live

Once we have setup your service, we're then provide you with a standard 01753 divert number to allow you to divert your existing lines and telephone numbers to. Our team are then ready to handle your calls.

Our 6 Point Service Guarantee

Our 6 Point - Client Guarantee

Our 6 Point - Client Guarantee


Here at YPPA, we guarantee:

  • To answer your calls within 3-6 rings.

  • Accuracy of all telephone messages.

  • To always answer in your company name.

  • To never outsource your telephone calls.

  • No hidden fees or charges.

  • 30 days notice to cancel your service.

If we fail, we'll answer your

calls FREE for one month*

Why Choose Your Professional PA?


Trading since 2012, we serve UK businesses.


Your have your own dedicated team of PA'S (no more than 4).


We operate our call answering services 24/7. We never shut!


We'll provide you with a dedicated divert number.


Based here in Berkshire, we promise to never outsource calls.


We can either send messages to you via email, SMS text or fax.


Your Professional PA provides a full range of telephone numbers ranging from local rate 01/02, 03 and all 08 numbers. Whether you require a standard divert number as you simply wish to divert your existing lines and numbers to or you want a more professional one to advertise on your website and business stationery we have the perfect number for you.

0333 567 1250

Copyright © 2020 l Your Professional PA Limited

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